LiKE vs Document360
Document360 is an established knowledge-base platform for customer-facing documentation, sold per project with quote-based pricing. LiKE covers the same job — an AI-answering knowledge base with a website widget — with self-serve pricing from $5 per user, plus the team side: real-time co-editing, voice notes, Slack and Telegram bots.
A knowledge base people actually ask
Search returns pages. LiKE returns answers — generated only from your own knowledge base, with the source articles cited.
Cited answers — included on every plan
Both products answer questions from your documentation. The difference is the model: in LiKE, retrieval-augmented answers with cited sources are the core of every plan — not an add-on — and the same engine serves your team portal, your website widget and your messenger bots.
- Sources cited under every answer
- Multilingual teams: ask in one language, get answers from articles written in another
- Gap Alerts: see the questions your base failed to answer
- Search history & recommendations
The widget is in the box, not an add-on
Embed the Q&A widget with one script tag and your visitors get answers from your public docs — included in the plan price, no per-conversation metering. Shadow-DOM isolated, themeable, API-key secured.
- Light / dark / auto themes
- Slack & Telegram bots run on the same engine
- Scoped: the widget sees only what you allow
Voice notes → documentation, built in
Record or upload audio and LiKE transcribes and structures it into clean articles — protocols, how-tos, checklists — strictly what was said. Documentation starts the moment someone speaks, not when a writer finds time.
- Meeting protocols with decisions & agreed tasks
- Key points in one click
- Share by link or e-mail
Moving from Document360 is a file import away
Export your articles and import them into LiKE — .md and .docx files land as native articles, ready for the real-time collaborative editor. Content from Confluence, Notion, GitHub and GitLab can additionally stay where it is and sync read-only.
- File import: .docx, .pdf, .txt, .md, .rtf
- Read-only sync: Confluence, Notion, GitHub, GitLab
- Export back anytime: Markdown, HTML, PDF, DOCX
- Self-serve: sign up and try — no sales call required
Head-to-head, honestly
Different tools for different jobs. Here is where each one is strong — including where Notion wins.
| Capability | LiKE by Lynkora | Document360 |
|---|---|---|
| AI answers from your knowledge baseLiKE: included in every paid plan, sources cited · D360: Eddy AI sold as an add-on | ✓ | ✓ |
| Website knowledge widgetBoth offer an embeddable widget for your site | ✓ | ✓ |
| Self-serve signup & transparent pricingLiKE: sign up, free plan, prices public · D360: quote-based, sales-led | ✓ | – |
| Pricing model | Free $0 · paid from $5/user/mo | Per project, on request |
| Real-time collaborative editingD360: authoring with review workflows rather than live co-editing | ✓ | – |
| Voice notes → structured articles | ✓ | – |
| Telegram bot answering from your docs | ✓ | – |
| Continuous read-only sync from Confluence / Notion / GitHub / GitLab | ✓ | – |
| Internal team portal + customer-facing docs | ✓ | ✓ |
| Unanswered-question analyticsLiKE: Gap Alerts + answer quality analytics · D360: search & usage analytics | ✓ | ✓ |
| Versioning & review workflows for doc-ops teamsA D360 strength; LiKE keeps editing lightweight | – | ✓ |
| API documentation tooling | – | ✓ |
| Interface languagesLiKE: 11 incl. full RTL Arabic · D360: localization features available | 11 | Multiple |
Document360 capabilities are described in general terms based on publicly available information. We don’t quote competitor prices — pricing is quote-based; check document360.com. Competitor products evolve quickly — please verify current features and pricing on the official website. Last reviewed: July 2026.
Choose LiKE if…
Choose Document360 if…
Frequently asked questions
Is Lynkora a Document360 alternative?
Yes — both are knowledge-base platforms with AI answers and a website widget. LiKE adds the internal team side (real-time co-editing, voice notes, Slack/Telegram bots, sync from Confluence/Notion/GitHub) and is self-serve with public per-user pricing.
How is the pricing different?
LiKE is self-serve and per-user: free plan, paid from $5 per user/month, prices public and regional. Document360 is sold per project with quote-based pricing — contact their sales for a number.
Can I migrate from Document360 to Lynkora?
Yes. Export your articles and import the files into LiKE (.docx, .pdf, .md and more) — they become native articles in the collaborative editor.
Is AI included or an add-on?
In LiKE, retrieval-augmented answers with cited sources are included in every paid plan — and a limited quota on Free. In Document360, AI features are sold separately on top of the base plan.
How much does Lynkora cost?
Free plan $0. Paid plans start at $5 per user/month: Starter from $5, Pro from $12.5, Business from $20 (billed annually — 2 months free; monthly billing slightly higher). Prices are regional and may differ by country. A 14–30-day Pro trial is included (14 days, or 30 if you complete the onboarding survey).
Try LiKE right now — no sales call
Sign up, import your docs, ask a question and see the answer with sources. Free plan included; paid from $5 per user — prices are public.
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