LiKE vs Document360

Document360 is a mature knowledge-base platform for customer-facing documentation, with strong doc-ops and quote-based pricing. LiKE covers the same core job — an AI-answering knowledge base with a website widget — with self-serve pricing from $5 per user, plus the team side: real-time co-editing, voice notes, Slack and Telegram bots.

Try LiKE free See pricing →
KB that answersWidget includedSelf-serve from $5/userTeam + customers

A knowledge base people actually ask

Search returns pages. LiKE returns answers — generated only from your own knowledge base, with the source articles cited.

AI answers · RAG

Cited answers — included on every plan

Both products answer questions from your documentation with cited sources. The difference is the model: LiKE includes AI answers in every plan at a transparent per-user price, and the same engine serves your team portal, your website widget and your messenger bots — while Document360’s Eddy AI availability depends on your plan or AI add-on.

  • Sources cited under every answer
  • Multilingual teams: ask in one language, get answers from articles written in another
  • Gap Alerts: see the questions your base failed to answer
  • Search history & recommendations
How do we onboard a new client?
Start with the kickoff checklist: create the client space, assign an owner and schedule the intro call. Contracts are countersigned before access is granted…
📄 Client onboarding📄 Access policy📄 Kickoff template
Website widget

Answers in the widget — included in your plan

Embed the Q&A widget with one script tag and your visitors get answers from your public docs — covered by your plan’s AI quota, with no separate per-conversation charge. Shadow-DOM isolated, themeable, API-key secured.

  • Light / dark / auto themes
  • Slack & Telegram bots run on the same engine
  • Scoped: the widget sees only what you allow
Do you support SSO?
Yes — SSO via OIDC (Google, Azure AD, Okta, Keycloak) on the Business plan and above. You can configure your IdP in Admin → SSO.Source: Single sign-on setup
Voice notes

Voice notes → documentation, built in

Record or upload audio and LiKE transcribes and structures it into a clean article — protocol, how-to, checklist. It organizes what was said rather than inventing content, so documentation starts the moment someone speaks.

  • Meeting protocols with decisions & agreed tasks
  • Key points in one click
  • Share by link or e-mail
Transcribed & structured
Switching?

Moving from Document360 is a file import away

Export your articles and import them into LiKE — .md and .docx files land as native articles, ready for the real-time collaborative editor. Content from Confluence, Notion, GitHub and GitLab can additionally stay where it is and sync read-only.

  • File import: .docx, .pdf, .txt, .md, .rtf
  • Native read-only sync: Confluence, Notion, GitHub, GitLab
  • Export back anytime: Markdown, HTML, PDF, DOCX
  • Self-serve: sign up and try — no sales call required
One-time import
kb-export/ — 148 files Imported ✓
guides.docx +12 files Imported ✓
Continuous sync
GitHub — 3 repos Syncing…

Head-to-head, honestly

Different tools for different jobs. Here is where each one is strong — including where the other tool wins.

CapabilityLiKE by LynkoraDocument360Notes
AI answers from your knowledge base, with sources✓✓LiKE: included in every paid plan · D360: Ask Eddy AI with cited answers, on AI-enabled plans/add-on
Website knowledge widget✓✓Both embed a widget that can answer with AI
AI answers included in every plan✓–LiKE: in every paid plan (limited on Free) · D360: Eddy AI depends on plan/AI add-on
Free plan✓–LiKE: Free tier $0 · D360: 14-day trial, no permanent free tier
Self-serve signup & transparent per-user pricing✓–LiKE: sign up, prices public · D360: pricing is quote-based — buying goes through sales
Pricing modelFree $0 · paid from $5/user/moPer project, on request
Real-time collaborative editing✓–D360: authoring with review workflows rather than live co-editing
Audio / video → article draft✓✓LiKE: voice notes & meeting audio · D360: Eddy AI can draft articles from uploaded video/recordings
Telegram bot answering from your docs✓–D360: web KB widget/chatbot; no native Telegram bot
Native read-only sync from Confluence / Notion / GitHub / GitLab✓–D360: external sources via URL/sitemap for Eddy; no native Confluence/Notion/Git connectors
Unanswered-question analytics✓✓LiKE: Gap Alerts + answer-quality analytics · D360: Eddy unanswered-query analytics grouped by theme
Internal team portal + customer-facing docs✓✓
Versioning & review workflows for doc-ops teams–✓A D360 strength; LiKE keeps editing lightweight
API documentation tooling–✓
Interface languages11MultipleLiKE: 11 interface languages incl. full RTL Arabic · D360: content-translation features; marketing site in 5 languages

Document360 capabilities are described in general terms from publicly available information. Feature availability and limits change — verify current details on the official website. Prices shown are LiKE’s own; we don’t list competitor prices. Last reviewed: July 2026.

Choose LiKE if…

  • You want AI answers included in every plan at a per-user price
  • You prefer self-serve signup and a free plan to start
  • One tool should serve the team wiki and customer docs
  • You use voice notes, Telegram/Slack bots, or sync sources
  • Real-time co-editing matters to how your team writes

    • Choose Document360 if…

  • You run a dedicated documentation team with formal review workflows
  • API documentation tooling is a core requirement
  • You prefer a sales-guided enterprise procurement process
  • Versioning discipline and doc-ops governance are priorities

    • Frequently asked questions

    Is LiKE a Document360 alternative?

    Yes — both are knowledge-base platforms with AI answers and a website widget. LiKE leans on the team side (real-time co-editing, voice notes, Slack/Telegram bots, native sync from Confluence/Notion/GitHub) and is self-serve with public per-user pricing; Document360 leans on mature doc-ops, API docs and governance.

    How is the pricing different?

    LiKE is self-serve and per-user: free plan, paid from $5 per user/month, prices public and regional. Document360 is sold per project with quote-based pricing — contact their sales for a number.

    Can I migrate from Document360 to LiKE?

    Yes. Export your articles and import the files into LiKE (.docx, .pdf, .md and more) — they become native articles in the collaborative editor.

    Is AI included or an add-on?

    Both include AI answers with cited sources; the difference is packaging. In LiKE, AI answers are in every paid plan (with a limited quota on Free) at a transparent per-user price. In Document360, Eddy AI availability and included usage depend on your plan or AI add-on.

    How much does LiKE cost?

    Free plan $0. Paid plans start at $5 per user/month: Starter from $5, Pro from $12.5, Business from $20 (billed annually — 2 months free; monthly billing slightly higher). Prices are regional and may differ by country. A 14–30-day Pro trial is included (14 days, or 30 if you complete the onboarding survey).

    Try LiKE right now — no sales call

    Sign up, import your docs, ask a question and see the answer with sources. Free plan included; paid from $5 per user — prices are public.

    Get started free