Home / Legal / LiKE AI Supplementary Terms

LiKE AI Supplementary Terms

Version 1.3 · Effective date: July 9, 2026 · Last updated: July 9, 2026

These AI Supplementary Terms form part of the LiKE User Agreement.
Language: English (controlling)

Preamble

These AI Supplementary Terms ("AI Terms") are entered into between you or your entity and Lynkora DOO Beograd, Kneza Miloša 15, 11000 Belgrade, Republic of Serbia (company reg. no. MB 22195689, tax id PIB 115706177) ("Lynkora") and govern Your use of artificial intelligence features of the LiKE Service ("AI Features"), including AI-generated answers, content generation and editing tools, audio transcription (where available), and AI outputs delivered through the web portal, public knowledge bases, the LiKE widget, integrations (e.g., Slack, Telegram), and the LiKE API. These AI Terms supplement the User Agreement; during the Beta Program, the Beta Testing Program Agreement prevails for Beta-related matters. Capitalized terms have the meaning given in the User Agreement.

---

1. AI Providers

AI Features are powered by third-party AI models selected by Lynkora from time to time (e.g., OpenAI; the current list of AI sub-processors is published in the Privacy Policy / Subprocessors list). Lynkora may add, replace, or remove providers or models to maintain quality, availability, or cost efficiency. Model behavior, quality, and output characteristics may change as models are updated.

2. Your Content and AI Processing

  • Content You submit to AI Features ("Input") and results generated for You ("Output") remain Yours as between You and Lynkora, subject to the license You grant Lynkora in the User Agreement to operate the Service.
  • Input is processed by AI providers under their then-current data processing terms — for OpenAI, its Data Processing Addendum and its "How your data is used to improve model performance" policy. Lynkora accesses these models through the providers' APIs, under whose terms inputs and outputs submitted via the API are not used to train or improve the providers' models by default; Lynkora does not opt in to any such training. Providers may retain API data transiently to deliver the service and detect abuse (with OpenAI, typically up to 30 days) and delete it thereafter unless retention is legally required; where eligible, Lynkora may request reduced or zero data retention. These are the providers' own policies and may be amended by them; the current AI provider list is published in the Privacy Policy / Subprocessors list. Any exception to the foregoing would be separately disclosed to or agreed with You.
  • Input may be transmitted to providers located outside the EU/EEA; such transfers are safeguarded as described in the Privacy Policy (e.g., Standard Contractual Clauses).
  • Lynkora may process Your Input and Output to operate, secure, and debug the Service; anonymized and aggregated usage metrics may be used to improve the Service.

3. Nature of AI Outputs

AI Outputs are probabilistic. They may contain inaccuracies, omissions, outdated information, or fabricated content ("hallucinations"); may not accurately reflect Your intent or source material; and may vary between requests, model versions, and providers. Due to the nature of machine learning, Output may not be unique, and similar output may be generated for other customers. You are responsible for reviewing and verifying Output before relying on it or publishing it. Lynkora is not liable for actions taken in reliance on AI Outputs, to the maximum extent permitted by applicable law and subject to Section 11 of the User Agreement (limitations and exclusions of liability). Lynkora does not warrant that AI Output is non-infringing, including as to third-party intellectual property rights; verifying the lawfulness of using the Output is Your responsibility. Lynkora also does not control and is not responsible for how third-party AI providers built their training datasets or trained their models, and is not liable for any claims arising from such training data. Lynkora provides no indemnification for intellectual-property infringement claims relating to AI Output; such claims remain Your responsibility.

4. Transparency and Marking (EU AI Act)

The Service identifies AI interactions and AI-generated content in its interfaces and, where required by Regulation (EU) 2024/1689 (the "AI Act", including Article 50, applicable from 2 August 2026), marks AI-generated content in a machine-readable manner — including content delivered from cache, through the widget, integrations, and the API. You shall not remove, obscure, or strip AI-content markings where they are required by law. If You publish, distribute, or deploy Output outside the Service (including via Your public knowledge base, Your applications consuming the API, or content published to inform the public), You are responsible for the deployer obligations applicable to You under the AI Act and other applicable law, including disclosure and labeling.

5. No Professional Advice; High-Risk Use

Outputs are informational and do not constitute professional advice (legal, medical, financial, tax, safety, or other regulated advice), even where Your knowledge base contains such subject matter. You shall not use AI Features: (a) as the sole or decisive basis for decisions producing legal or similarly significant effects on individuals (including employment, medical, credit, insurance, or legal determinations); or (b) for emergency or safety-critical services; such use is not permitted. In addition, You shall not use AI Features for any use classified as high-risk or prohibited under the AI Act; this prohibition applies unconditionally and cannot be waived by agreement. A qualified human must review Output before it is relied upon in such contexts.

6. Audio Transcription

Where audio transcription features are offered, voice-to-article transcription accuracy varies by language, accent, audio quality, and content. Transcription is not certified for legal, medical, or other regulated documentation purposes. You are responsible for obtaining any consents required to record and process audio of other persons before uploading it.

7. API and Programmatic Use

If You access AI Features through the LiKE API or embed them in Your own applications:

  • Output delivered via the API carries machine-readable AI metadata (ai_meta); Your applications must preserve and propagate legally required AI markings to end users (Section 4).
  • You are the deployer of Your applications: end-user disclosures, labeling, and compliance with laws applicable to Your application are Your responsibility.
  • API usage is subject to rate limits and fair use; circumvention (including credential sharing or artificial request splitting) is prohibited.
  • You may not use the API to extract data for training AI models, to build datasets of Outputs for model training, or to develop a competing AI service using Lynkora's confidential information.
  • API-specific licensing, quotas, and technical terms are set out in the API documentation and, where applicable, a separate API agreement; in case of conflict regarding AI Features, these AI Terms prevail.

8. Quotas and Fair Use

AI Features are subject to plan-based quotas (e.g., AI tokens per month) and anti-abuse controls. Lynkora may throttle, queue, or temporarily limit AI Features to protect Service stability or prevent abuse, and will apply such measures proportionately.

9. Changes

Lynkora may update these AI Terms with thirty (30) days' notice for material changes (via email or in-app notice). Provider or model changes that do not materially reduce functionality do not require notice. If You do not agree to the changes, stop using the AI Features before the date the changes take effect. Continued use of the AI Features after the notice period constitutes acceptance of the updated AI Terms.

10. Precedence

In case of conflict: (1) during the Beta — the Beta Testing Program Agreement; (2) these AI Terms for AI-specific matters; (3) the User Agreement. Any dispute arising out of or relating to AI Features is resolved exclusively under the Dispute Resolution provisions (Section 13) of the LiKE User Agreement (available at /terms.html), including, for US business customers, its arbitration provisions and time limits, and, during the Beta, under the Beta Testing Program Agreement (/beta-terms.html). Mandatory consumer rights and the limitations-of-liability framework (including caps and carve-outs) of the User Agreement and, during the Beta, the Beta Testing Program Agreement, apply to AI Features.

11. Governing Language

These AI Terms are made in English, which is the sole legally binding and controlling text. Any translation is provided for convenience and informational purposes only; in the event of any discrepancy or conflict, the English version prevails and is the sole legally binding text. This does not limit consumers' mandatory rights where applicable law requires that information be provided in their own language.

---

Version 1.3, effective from 2026-07-09