Two documents about the same thing are not a trifle: the assistant sees both and may build an answer out of sources that contradict each other. Worse, the answer will sound confident rather than hesitant — the worst kind of wrong answer.
A duplicate appears in five different ways: a copy of an external article made for editing, the same file uploaded twice, the same link imported twice, one page arriving from two connectors, and simply an article written by hand on the same topic. LiKE groups such documents into pairs and shows them to you — the decision is made by a person.
The section is available to the Editor role and above.
#Where to look
Articles → the "Similar documents" mode — an icon in the group of modes at the top right. The button carries the number of pairs awaiting a decision; when there are none, there is no number either.
Pairs are looked for at the moment of publication — where the question "isn't there one already?" makes sense.
#Why the documents ended up in a pair
The reason is spelled out for every pair:
| Reason | What it means |
|---|---|
| A copy or the same source | One document was created from the other, or both came from the same place |
| The content matches | The texts coincide |
| Similar in meaning | The texts differ but say the same thing |
Next to each document you can see where it came from — your own article or from a source, with its name — and whether it is edited only in the source.
#What decision you can make
| Decision | What happens |
|---|---|
| Both are needed | Both stay in search; the pair counts as settled and stops asking for attention |
| Keep only this one | The chosen document is findable, the other is not |
| These are not duplicates | The pair is dissolved: the documents are unrelated |
Nothing is deleted and nothing is rewritten. Both documents stay where they are and open by link — only participation in search changes. A decision can be changed as many times as you like.
#What "replaced by another document" means
A document taken out of search does not disappear from the tree: it stays, it opens, it can be edited — it just does not reach search or the assistant's answers. In the list it carries the badge "replaced by another document", and the "Return to search" button undoes the decision.
If the replacement itself stops being findable — it was deleted, sent to the trash, returned to drafts, or the folder holding it was removed — the replaced document returns to search on its own. Otherwise the topic would vanish from the knowledge base entirely, and nobody decided that.
#Where else this is visible
- In the article list — the mark "similar documents: N" on those that have pairs;
- On the document itself — the "Linked documents" panel: what it is linked with and which of the pair takes part in search. Links can be settled without leaving for the shared screen.
#What this feature does not do
- it does not delete documents;
- it does not merge texts into one;
- it does not decide for you — until there is a decision, both documents remain findable.
#Related articles
- Managing articles — list modes and article states
- Public knowledge base — publishing, which triggers the search for similar documents