Admin panel → Team — invite users, manage roles and spaces.

#Inviting users

  1. Click "Invite"
  2. Enter your colleague's email
  3. Choose an organization role: Admin / Editor / User / Guest (the role determines the access level)
  4. In the "Space access" block, select spaces and set a role in each (Admin / Editor / Viewer). Without selecting any spaces, the person only gets access to their personal space (as a guest)
  5. Click "Send invitation"

An invitation is valid for 7 days. After accepting, the user creates a password and gains access to the selected spaces.

#Roles

Owner Admin Editor User Guest
Capability Owner Admin Editor User / Guest
AI search Yes Yes Yes Yes
View articles Yes Yes Yes Yes
Create/edit articles Yes Yes Yes —
Import files Yes Yes Yes —
Team management Yes Yes — —
Space management Yes Yes — —
Integrations and settings Yes Yes — —
Deleting spaces Yes Yes — —
Plan and billing Yes — — —
Deleting the organization Yes — — —
  • Owner — one per organization. Full access, including billing and account deletion; full access to all spaces. The owner cannot be suspended or deleted.
  • Admin — manages content, the team, spaces, and integrations. Cannot change the plan.
  • Editor — creating and editing articles, importing (analytics — from the Admin level).
  • User — search and reading only.
  • Guest — guest access for external participants: search and reading in the granted spaces.

You can edit within a specific space even with a basic organization role — if you've been granted the Editor/Admin role for that space. See details in Roles and access rights.

#Managing members

#Members table

For each member the following is shown:

  • Email and name (for yourself — a "This is you" label)
  • Organization role — changed by clicking the pill (Admin / Editor / User / Guest); the owner has an "Owner" badge
  • Status — Active / Suspended
  • Last login

#Actions

  • Change role — click the pill of the desired role
  • Spaces — manage space access and the role in each (see below)
  • Reset password — the member receives an email with a reset link. The password is not sent by email
  • Suspend / Activate — temporarily close access and restore it (data is preserved)
  • Delete — remove from the organization (with confirmation)

Restrictions. You cannot change/suspend/delete yourself, the Owner, or members of an equal or higher level than yours. For the owner's row, only the "Spaces" button is available.

#User's spaces

The "Spaces" button opens a member's space access:

  • A list of the spaces where they are a member, and their role in each — Admin / Editor / Viewer
  • Add to space — from the "Add to space" block
  • Change role in a space or remove them from it (the cross)
  • The member's personal space is marked "PERSONAL" and is not editable here
  • The organization Owner has the "Owner" role in all spaces (full access, not changeable)

The role in a space can differ from the organization role — see details in Roles and access rights.

#SSO (Single Sign-On)

For the Business and Enterprise plans: set up corporate authentication via OIDC in Settings → Security. Once SSO is enabled, users sign in through their corporate account (Google, Azure AD, Okta, Keycloak).

#Security

  1. Login by email + password (or SSO)
  2. JWT tokens with automatic refresh
  3. All actions are logged in the audit trail
  4. Suspended users cannot log in
  5. Each organization's data is isolated from others