Spaces are isolated areas for organizing content by team, project, or topic.
#Space types
| Type | Description | Who sees it |
|---|---|---|
| Corporate | The organization's main space. Created at sign-up. | All members of the organization (except those set to "Access denied") |
| Private | For a specific team or project with restricted access. | Only explicitly added members |
| Personal | A user's personal notes. Created automatically on first login. | Only the owner (even an organization Admin cannot see the content) |
Public access is not a space type. Whether an article is open to anonymous visitors is determined by its publication state (Public), not by the space type. See Public knowledge base.
#Creating a space
- Go to Settings → Spaces
- Click "+ Create space"
- Enter a name
- Choose a type (Corporate / Private)
- Click Create
The space limit depends on your plan. There's no need to create a Personal space — it appears automatically.
#Space settings
Click the settings button (gear) on the space card:
- Name — change it
- Type — Corporate or Private
- Corporate — all organization users see the space by default
- Private — access only for those explicitly added to the space
#Space members
Click the "Members" button on the card:
- A list of current members with their roles
- Space roles (independent of the global role):
- Add member — from the list of organization users
- Change role — click on the pill
- Remove from space — the trash button (you can't remove the last admin)
#Switching between spaces
The sidebar has a Space Switcher:
- Click the current space at the top of the sidebar
- A dropdown opens with all spaces you have access to (SpaceMember)
- Click to switch
- Content (articles, collections, search, AI answers) is filtered by the selected space
Special items in the dropdown:
- 🌐 Public articles — a virtual space
__public__with all articles that havepublish_state=publicand reside in public spaces. Technically this is not a real space in the database, but a collection of public articles filtered by that condition. Use it to see exactly what an anonymous visitor of the Public KB sees. - 🔒 My space — the personal space visible only to you (see below)
#ADR 0008 — search is always within a single space
In LiKE, search works in the context of one space at a time — this is a deliberate architectural decision (ADR 0008). It's impossible to run a query that "searches across all spaces at once."
Reasons:
- RAG quality — mixing contexts from different spaces lowers answer relevance (signal dilution)
- Privacy by construction — a single SQL filter guarantees a user won't see content from someone else's space even if there's a bug in the code
- Semantic integrity — spaces exist to separate topics; "search everything" defeats the purpose of that separation
That's why switching the space in the Space Switcher is required when working on different topics. If you see a "not found" answer, the article you need may be in another space — switch and repeat the query.
#Deleting a space
Only an organization Owner or Admin can delete a space. A Space Admin of a single space cannot delete that space itself — this is a safeguard against accidentally losing a large volume of data.
#Soft-delete (to Trash)
- Settings → Spaces → click trash on the card (or use the context menu in the Space Switcher)
- Confirm — the modal shows the number of articles, collections, and members
- The space and all its content is sent to the Trash with retention based on your plan (7–90 days)
#Restore
In Trash, find the space (filter "Type: Spaces") → the "Restore" button. It comes back with all collections, articles, and members as of the moment of deletion.
#Permanent deletion
Early deletion before retention expires:
- Trash → find the space → "Delete permanently"
- Double confirmation (type the space name to protect against an accidental click)
- Irreversible deletion: all articles, collections, embeddings, and AI answer cache from this space are wiped from the database
Permanent delete is available only to an organization Owner / Admin. A Space Admin of their own space cannot permanently delete it.
#Limitations
- You can't delete the last corporate space of an organization (an organization can't be left without a main space)
- You can't remove the last admin from a space (there must always be someone with management rights)
- Personal spaces are visible only to their creator (even an organization Admin cannot see the content)
- The space limit depends on your plan:
- Free: 1 space
- Starter: 3
- Pro: 10
- Enterprise: unlimited
#Personal spaces
At sign-up, each user automatically gets a personal space ("My space").
- Visible only to the creator (even an Admin cannot see the content)
- Shown in the Space Switcher with a user icon
- Used for drafts, personal notes, and experiments
#Roles in spaces (Space Members)
Each space has its own roles, independent of the global organization role:
| Space role | Capabilities |
|---|---|
| Admin | Full access: managing members, settings, deletion |
| Editor | Creating and editing articles within the space |
| Viewer | Read-only access to the space's articles |
These are space roles — don't confuse them with organization roles (Owner / Admin / Editor / User / Guest). How they combine is covered in Roles and access rights.
Management: open the space → Settings → Members → add / change role / remove.
A global Admin automatically gets the Admin role in every space.